Pop-A-Lock Northwest
Arkansas FAQs

What types of locks can you work on?

Our locksmiths can unlock cars, home doors, and commercial doors, including standard residential locks, high-security commercial locks, and transponder key locks.  We also program transponder keys, remote head keys, and smart keys.

What should I do if I’ve lost my house keys?

If you’ve lost your house keys, we recommend rekeying your locks or replacing them for better security. You don’t know who has your keys and you will always have a lingering doubt about a stranger gaining access to your home. It’s best to issue new keys for your home to maximize your home security.

Can you repair a damaged lock or do I need to replace it?

We assess the condition of the lock and provide the best solution. In many cases, we can repair damaged locks, but if replacement is necessary, we’ll advise you accordingly.

What’s the difference between rekeying and changing locks?

Rekeying involves changing the lock’s internal mechanism to work with a new key, while changing locks means replacing the entire lock. Rekeying is cost-effective when security is not compromised. Our experienced locksmiths can open a locked door without damaging the lock. The cost to our customers is less; that’s how we build customer satisfaction.

Do you provide locksmith services for vehicles, including key programming and ignition repair?

Yes, we offer automotive locksmith services, including key programming, ignition repair, and assistance with car lockouts.

What is re-keying, and when is it necessary?

Re-keying involves altering the internal components — the pins — of a lock to work with a new key. It’s necessary when you want to maintain your existing locks but change the key that operates them, such as after moving into a new home or office. Re-key optimizes security and you don’t have to worry that previous owners will have access to your home or business location.

Can you explain the concept of master keys and how they work?

Master keys are keys that can open multiple locks within a system, while each lock also has its unique key. They are often used in commercial properties, allowing access control for different levels of security. Master keys are practical for business owners who want to have access throughout their premises with one single key.

Do you offer key fob programming services for modern cars?

Yes, we offer key fob programming services for modern vehicles with electronic key systems. Our technicians can program or in some cases reprogram key fobs to work with your car.

Is it possible to re-key my entire home or business for added security?

Yes, we can re-key all your locks to improve security. This is a cost-effective solution when you want to restrict access without changing all the locks. When you re-key your property, you are in control of its security and you know that no one else can open the locks during your absence. Once re-keyed, a lock can only work with the new key and the old one is useless.

What’s the difference between traditional keys and electronic access control systems?

Traditional keys require physical presence, while electronic access control systems use electronic credentials such as key cards, fobs, or PIN codes for entry. We offer both traditional and electronic access solutions tailored to your needs. Many businesses opt for electronic access control systems because they streamline access while still maximizing control.

What is a high-security lock?

A high-security lock is an advanced locking mechanism designed to provide a significantly higher level of security and resistance to unauthorized access compared to standard locks.

These locks are engineered with various features and technologies to improve their protective capabilities such as pick-resistant features, anti-drill protection, complex keyways, and heavy-duty materials.

My lock feels tight when it locks and unlocks

 When your lock doesn’t work properly, it might mean there is dirt inside or it’s getting rusty. You can clean the lock with a can of compressed air or a lubricant to see if it gets smoother.

Other reasons for a lock feeling tight are that the key is worn, the lock mechanism is worn, or there is misalignment between the door and the frame. In these cases, it’s best to call a locksmith service like Pop-A-Lock to repair or replace the lock.

When do I have to replace a lock?

As expert locksmiths, we can re-key a lock without changing the actual lock. However, there are some circumstances when replacing the lock is advised.

• If your property has been the target of a break-in, the existing lock may be compromised or damaged. It’s advisable to replace the lock to restore security.
• A lock that is visibly worn, damaged, or corroded may not provide adequate security. If the lock is no longer functioning correctly or has visible signs of wear, it’s time to replace it.
• Older locks may not provide the level of security needed in today’s environment. Consider replacing them with more modern, high-security locks for better protection.
• If a lock consistently malfunctions, such as jamming, sticking, or not turning smoothly, it’s a sign that the lock is unreliable and should be replaced for security reasons.

What is a restricted key system?

A restricted key system is a high-security locking system designed to provide controlled access to specific individuals. The person who issues the restricted key system is the only one authorized and able to duplicate a key. These systems are commonly used in commercial and residential settings where strict security measures are necessary.

Do I have to go to the dealer to replace my car keys?

Our Pop-A-Lock locksmiths can replace almost all car keys for any car, make and model, except for the latest car models because the manufacturer has not yet made available the key codes. In most other cases, a reliable locksmith can replace any car key including key fobs. The replacement cost is more affordable and you still benefit from a warranty, similar to the one from the dealership.